All the Dog Waterers use the same size lid. There are two versions of this lid. The standard lid that you received with your order and an identical lid that also has a purge hole and plug that you can see in this image. Why a lid with the purge hole and plug? With the Critter Cooler, occasionally some customers will find the lid difficult to open. This can occur when the air and water temperature change and increase the vacuum inside the container, we call this "lid-lock". With the lid and purge hole, you can release the pressure inside the container making it much easier to open. So if this happens to you, AND you contact us within 60 days of your order date, we will send at no charge the lid with the purge hole. Don't order on line, you need to call us and leave a message at 877-6-BIG - DOG or email at Shampoo4Dogs.net.
Our Automatic Dog Water Bowl needs good lid o-rings to function properly. These Dog Waterers will last for years, but the large lid o-ring will need to be replaced. They work best and last longer when lubricated. We suggest a non-petroleum jelly..
Dog Water Bowl Water Valve and Stem. What size is your Critter Cooler?
Important! What SIZE is your Critter Cooler. 3.5, 5.0 or 6.5 gallon? Valves may vary. Leave the size in the NOTES section or email us at: AutoDogWater@gmail.com
So your puppy was a little ambitious and chewed up the water valve? Just order order a few extra and forgive like they forgive us every day. Pet owners have 2 choices, just the water valve and stem or the entire water valve assembly.
Automatic Water Bowl Water Valve Assembly "Special Instructions for Seller"
Important! Before you order, WHEN did you get your Critter Cooler, see below.
PLEASE NOTE, there was a minor modification of this water valve 9/15/20. Please advise in the "Special Instructions for Seller" section or em us if you got your Critter Cooler before or after 9/15/20 and the size; 3.5, 5.0 or 6.5 gallon.
The entire water valve assembly includes: Water Valve and Stem, 2 small washers, 1 medium washer, 1 flat washer and one end connect assembly.
Automatic Dog Water Bowl Plugs
So your pooch likes to chew on these, does he? Must be great sport for him/her. You can try to insert these from the bottom up, that may fool some, not all.
Alba Un-Petrolium Jelly
Our favorite non-petroleum jelly to lube the large lid o-rings.